Warranty

Warranty

Warranty Service


EKV offers a quality guarantee period of 3 months from date of manufacture (Warranty Period). Cartomizers, atomizers, tanks, drip tips and eliquid

are not covered under warranty. Within Warranty Period, EKV provides Free-of-Charge repair or replacement of efective products which have been
verified by EKV. Upon receipt of product, please check it and keep your proof of purchase. If you find any quality problem with the product, please 
write to cs@ekvtech.com, our specialist will check and reply to you as soon as possible.


Warranty Period


EKV offers a quality guarantee period of 3 months for EKV product.


Warranty Scope


EKV offers a quality guarantee for EKV product. Lacquer finish, screen glass and other appearance problems are not in the scope of guarantee.


Out Of Warranty


1. Out of the period of guarantee.

2. Damaged by inappropriate usage, include water intake, fall to the ground, screen broken, appearance or parts damaged.
3. Damages caused from repairing by users, but without the permission of the warranty center.
4. There is no ID No. on the product, or ID Number is not clear.